Yes. Customers can leave feedback and comments, but it is not displayed on the EEFIND App. Only ratings, after an order is completed, are displayed on your shop’s profile. Maintaining a high feedback rating is a critical factor for success on the EEFIND App. It is the best way for customers to identify you as a trustworthy seller. Your ratings appear on your shop’s profile on the app. In other marketplaces, it has been observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by the EEFIND App to measure your performance.